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A-170 User’s Reference Guide
Technical support
Netopia, Inc. is committed to providing its customers with reliable products and documentation, backed by
excellent technical support.
Before contacting Netopia
Look in this guide for a solution to your problem. You may find a solution in this troubleshooting appendix or in
other sections. Check the index for a reference to the topic of concern. If you cannot find a solution, complete
the environment profile below before contacting Netopia technical support.
Environment profile
■ Locate the Netopia R910’s model number, product serial number, and firmware version. The serial number
is on the bottom of the router, along with the model number. The firmware version appears in the Netopia
R910’s Main Menu screen.
Model number:
Serial number:
Firmware version:
■ What kind of local network(s) do you have, with how many devices?
Ethernet
LocalTalk
EtherTalk
TCP/IP
Other:
How to reach us
We can help you with your problem more effectively if you have completed the environment profile in the
previous section. If you contact us by telephone, please be ready to supply Netopia Technical Support with the
information you used to configure the Netopia R910. Also, please be at the site of the problem and prepared to
reproduce it and to try some troubleshooting steps.
When you are prepared, contact Netopia Customer Service by e-mail, telephone, fax, or post:
Internet: techspor[email protected] (for technical support)
[email protected] (for general information)
Phone: 1 800-782-6449
Fax: 1 510-814-5023
Netopia, Inc.
Customer Service
2470 Mariner Square Loop
Alameda, California 94501
USA
Netopia Bulletin Board Service: 1 510-865-1321
- R910 Ethernet Router 1
- Features and capabilities 9
- How to use this guide 10
- Find a location 13
- What you need 14
- Netopia R910 LED front panel 16
- Overview 17
- Network Model 17
- 10Base-T 20
- RJ-45 connectors 21
- 4-22 User’s Reference Guide 22
- 5-30 User’s Reference Guide 30
- Configuring Telnet software 33
- Easy Setup console screens 35
- If your ISP supports DHCP 37
- More Easy Setup options 39
- WAN Ethernet Configuration 39
- IP Easy Setup 40
- WAN configuration 43
- System configuration screens 44
- System configuration features 46
- IP setup 47
- Filter sets (firewalls) 47
- IP address serving 47
- Date and time 47
- Security 48
- Upgrade feature set 48
- Console configuration 48
- Installing the Syslog client 50
- ■ 10.0.0.3 to an FTP server 53
- ■ 10.0.0.4 to a Windows NT PC 53
- ■ 10.0.0.5 to a Windows 95 PC 53
- ■ Telnet uses port number 23 55
- ■ SNMP uses port number 161 55
- 9-58 User’s Reference Guide 58
- IP subnets 60
- Static routes 62
- IP Address Pools 68
- DHCP NetBIOS Options 70
- 9-72 User’s Reference Guide 72
- Transit Internetwork 74
- Quick View status overview 109
- General status 110
- Status lights 110
- Statistics & Logs 111
- General Statistics 111
- Event histories 112
- Routing tables 114
- Served IP Addresses 116
- System Information 117
- The SNMP Setup screen 118
- SNMP traps 119
- Suggested security measures 123
- User accounts 123
- Telnet access 125
- About filters and filter sets 126
- How filter sets work 126
- APPROVED 127
- How individual filters work 128
- Design guidelines 132
- Adding a filter set 134
- Viewing filter sets 138
- Modifying filter sets 139
- Deleting a filter set 139
- A sample IP filter set 139
- Firewall tutorial 143
- General firewall terms 143
- Basic IP packet components 143
- Basic protocol types 143
- Firewall design rules 144
- Filter basics 146
- Example filters 147
- ■ Local Only 151
- ■ RADIUS only 151
- ■ RADIUS then Local 151
- ■ Local then RADIUS 151
- Trace Route 158
- Telnet client 159
- Factory defaults 160
- Updating firmware 161
- Downloading configuration files 162
- Uploading configuration files 163
- Restarting the system 166
- Configuration problems 167
- Console connection problems 168
- Network problems 168
- Power outages 169
- Technical support 170
- How to reach us 170
- A-172 User’s Reference Guide 172
- What is IP? 173
- About IP addressing 173
- Subnets and subnet masks 174
- Distributing IP addresses 177
- Configuration 179
- Using address serving 180
- Nested IP subnets 182
- Internet 183
- Broadcasts 185
- Packet header types 185
- B-186 User’s Reference Guide 186
- Network configuration 187
- Background 187
- Exported services 191
- Important notes 192
- D-196 User’s Reference Guide 196
- E-200 User’s Reference Guide 200
- Description 201
- Power requirements 201
- Environment 201
- Software and protocols 201
- Agency approvals 201
- Regulatory notices 202
- Important safety instructions 203
- F-204 User’s Reference Guide 204
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